Terms & Conditions

1. General Agreement

1.1 SIA “Gourmet Studio” (Ltd.) reg. No LV40003807027, legal address: „Cekule 220”, Salaspils nov., Salaspils pag., LV-2118, Latvia (hereinafter referred to as www.gourmet-shop.lv) shall provide for the web page www.gourmet-shop.lv (hereinafter referred to as the website) the available content and services subject to the following terms and conditions, observing the terms of delivery of goods, returning of goods and other terms and conditions and business policies, which is found throughout the website in connection with certain functionality, features or advertising, as well as ensure the customer service, all of which are included within these terms and conditions (collectively referred to as terms and conditions) and is a constituent part herein. Accessing the website or using it, you confirm that you have read these terms and conditions, understand them and agree to observe them, without limitation or condition.

1.2 www.gourmet-shop.lv reserves the right to change the Terms of Use without notice.

1.3 If the customer, via the Internet, buys the goods offered for sale in the website www.gourmet-shop.lv (hereinafter referred to as the "Products"), this mutual agreement shall be deemed a Distance Contract and will be subject to legal norms governing distance contracts, including, but not limited to, Directive No 97/7/EEC of the European Parliament and Council on protection of consumers in respect of distance contracts, the Latvian law "Consumer Rights Protection Law", the "Regulations on Distance Contracts" of the Latvian Cabinet of Ministers.


2. Privacy

2.1 Registration data will be processed pursuant to the Personal Data Protection Law.

2.2 The information you provide will not be forwarded without your consent to third parties or used otherwise, without prior approval by you.

2.3 In the registration process, you will not be required to submit your financial information, only data required for payment of the purchase and make out of delivery attendant documentation. The consumer agrees to the processing of personal data.


3. Accuracy of information

3.1 When presenting the description of products available at the website, we try to be as precise as possible. If the information related to the product (description, weight & etc.) has been changed, www.gourmet-shop.lv cannot guarantee that the Website is fully updated any time to include the latest information.

3.2 Product descriptions have informative meaning and the information provided does not establish legal relationship between the Website visitors and its makers. The Company does not take a responsibility for the picture quality — it depends on the technical possibilities of the Customer’s monitor.

3.3 Range of products is continually changing and www.gourmet-shop.lv shall not assume responsibility for lack of any particular product or when it cannot be delivered.


4. Prices

4.1 Prices in the Website are without delivery costs.

4.2 Prices and product offers are subject to change without prior notice. If the actual price of the product will vary from the website indicated, Www.gourmet-shop.lv will contact you to agree a way forward. If www.gourmet-shop.lv fails to reach you, your order will be cancelled.

4.3. Payment may be made via bank transfer or credit card, according to the selected type of delivery.


5. Delivery of goods

5.1 All goods are delivered only within Latvia, Lithuania and Estonia.

5.2 Delivery charges and terms are set depending on the type of delivery. See more detail in the Section “Delivery”.


6. Return of products

6.1 The customer has the right to withdraw from the contract within 14 calendar days and return the product to www.gourmet-shop.lv.

6.2 Return of gods shall take place in accordance with the Consumer Rights Protection Law of Republic of Latvia.

6.3 See more detail in the Section “Return policy”.


7. Force Majeure

7.1 www.gourmet-shop.lv is not responsible for delays in the performance or non-performance, or other default occurred due to circumstances and obstacles that are beyond our reasonable control, including but not limited to strikes, governmental actions, war or national emergency situation, the threat of terrorism or acts of terrorism, environmental or climatic anomalies, default of third party, failure of internet connection, as well as hardware and software failures. If such force majeure occurs, we will try to eliminate the delays as soon as possible.


Administration www.gourmet-shop.lv