Return Policy

Consumer has the right to repudiate the agreement and return goods to Gourmet-shop.lv within 14 consecutive days (from the day of reception of goods)! In case of withdrawal, Gourmet-shop.lv will give the money back to consumer.

If you reject the goods, the money for returned products will be transferred back within 14 days after seller was informed about decision to return the goods. The payment is transferred back using the same type of payment method as the customer used, except when the customer has explicitly agreed to another payment method and the consumer is not required to pay for such a payment method.

If you reject the goods, the money for delivery won’t be returned.


Goods return conditions:

1. Items should be returned in their original packaging with the full set of units, otherwise you may be refused in return of items.

2. The following parts of items are considered to be:

Invoice (in case if items have been paid by bank transfer)

Cheque (in case if items have been paid in cash)

Filled return form (in order to document the return, it is necessary to fill up the return form and attach it to return items).

3. Please send returnable items to: SIA GOURMET STUDIO, Noliktavu street 7, Dreiliņi, LV-2130, Latvija


When customer started to use the purchased goods, he/she automatically confirm that these goods conform to desired. Consequently, the goods are no longer available to return.

According to Consumer Rights Protection Law section 12 item 11 of the Republic of Latvia “a consumer shall be liable for maintenance of the quality and safety of the goods during the time period for exercising the right of withdrawal”, Gourmet-shop.lv has the right to refuse the consumer in his/her right of withdrawal if goods are not returned in their original package or the package is damaged.

The description of goods and images give information to Gourmet-shop.lv clients. The use of given information is not under legal obligation between clients and online-shop founders. Gourmet-shop.lv has the right to change offered prices and goods without prior notification. No assurance can be given that the given information is exact.

The right of withdrawal in the online-shop Gourmet-shop.lv is regulated by Regulations of the Cabinet of Ministers of the Republic of Latvia "LR 20.05.2014. MK Noteikumi Nr.255"